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FAQ

Questions, Answered

Everything we get asked most, in one place. Still stuck? Email us — we're a small team and we actually read these.

How long does an order take to ship?

Most pieces are printed to order and ship within 2–3 business days. Bundles and multi-item orders can take a little longer since everything ships together — we'll always show an estimate at checkout.

What material are your products printed in?

PLA+ filament, test-printed batch by batch before it goes near a real order. It's food-safe-adjacent (not for direct hot food contact) and heat resistant up to about 80°C — fine for coasters, not for your oven.

Why do your products show visible layer lines?

On purpose. We don't sand or paint over them — they're proof something was actually printed, not molded in a factory. If you want a perfectly smooth, seamless finish, 3D printing (and Anokha) probably isn't the right fit, and that's okay.

How do I care for my Anokha pieces?

Hand wash with mild soap and a soft cloth. Skip the dishwasher and avoid long stretches in direct sunlight, which can fade colors over time.

Can I get something personalized?

Custom text, initials, and color combinations are coming soon across keychains, magnets, and organisers. Want to be notified? Join the newsletter at the bottom of the homepage.

What's your return policy?

14 days from delivery on standard catalog items in resellable condition. Custom/personalized pieces aren't returnable. Full details are on our Returns page.

Do you ship internationally?

Currently we ship within India. International shipping is on the roadmap — join the newsletter and we'll let you know the moment it opens up.

Didn't find your answer?

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